Dietrich Auto Repair

  • 4.2 of 5 stars
7 reviews

3208 International St, Fairbanks North Star, AK 99701, us

(907) 452-5974

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Hours
 
Specialties
Specializes in Transmission work
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Loaners
No
Notes
 
They are always honest
4.3/5
They are competent
5.0/5
Their repair price is reasonable
3.6/5
They complete the work in a timely manner
4.5/5
They respond well when they screw something up
4.0/5
They take the time to explain the problems and necessary repairs
4.0/5
They treat male and female customers in the same manner
4.0/5
They are always honest
4.3/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.8/5
The shop is located in a safe neighborhood
4.4/5
The hours of operation are convenient for customers
4.4/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.3/5
Nov 06, 2011
Nov 06, 2011
Oct 26, 2000
Dietrichs advertises as a "Subaru and Toyota Specialist". If you own either, I heartily recommend Brad, with one caveat. Brad and his mechanics have a very sharp eye for detail, which is wonderful if you are trying to get an older car back into sublime shape. Be aware if you take your machine in that the mechanical parts of the car will be detailed as only an interior specialist would do. As someone who has trouble with the finer touch, I find this compellingly satisfying. For example, my Subaru was at 3 mechanics before Dietrichs. When I bought it the tranny dipstick had been chewed off at the end. Upon seeing this, I took it to a shop in Anchorage that works on only Soobs. They gave me a new dipstick and changed the fluid. 4 days later the new stick had been chewed again, resulting in more hassle and fluid changes. I duct taped the dipstick hole and drove another 60,000 miles. 2 visits to other mechanics later, enter Dietrichs. I took the auto in for a brake job. As he was working on that, Brad noticed the Duct tape and realized that a recall had been issued years ago for this make and models tranny dipstick. He replaced it thereby solving a nagging problem that I had not even mentioned when dropping the car off. Out of the 4 mechanics I have been to, he was the only one who KNEW Soobs to the point of being able to realize what was up. Having said all that, my one issue with the place is a minor one. Because they are so focused on the details of the mechanical end, TIME estimates are way off. Just double what they tell you and you will all be happier. Another plus is nice readable computer invoices, not the doctor like scrawl that usually accompanies a repair job. All in all, as long as I own a Subaru, Ill go back!
May 08, 2005
Another auto shop recommended this place to me when they couldn't interpret my 2000 Subaru's computer error codes. They fixed my computer quickly, and the estimated repair costs were right on target. I'm very pleased with how they treated both me and my car and will be going back there again for any further work.
Jun 04, 2005
Brought my car into the local Subaru dealer for new brake pads. Without consulting me before doing the work, the dealer changed my new air filter, fuel filter and 700 miles oil filter and synthetic oil replacing it with cheap no name stuff. And by the way, we don't have brake pads, it will take them two weeks to arrive and we can't tell you if you should drive your car or not. Here's the $500 bill. Desperate, I call Dietrick. They answer promptly, say they found the pads at the Anchorage dealer, and are already shipping them up so bring the car in tomorrow. Within four hours of dropping the car off, I get a call from Dietrick. The bill is to the estimate, they're polite, efficient and I'm on my way. Great guys. Forget the dealer, Dietrich is the way to go.
Mar 26, 2006
They were awesome especially after I had some lousy experiences before. I really like it that you can drop off your vehicle the night before too.
Nov 06, 2011

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