Harry J Smith Company

  • 4.9 of 5 stars
2 reviews

13 Sanger Ave, Waterville, ME 04901, us

(207) 873-4232

Email: 

Website URL: 

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Hours
 
Specialties
Has ASE certified mechanics
Happily gives binding estimates
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.5/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
4.5/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.5/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Feb 20, 2007
I am always impressed by how clean the shop is. I think it's a reflection of their attention to detail. They recently saved my husband over $600 when the dealer said his car would not pass inspection without $900 worth of service. This shop did not find the problems the dealer claimed to have found but did find a problem the dealer missed. They have kept our 10 year old Windstar safely on the road, squeezing in appointments on short notice when my child comes home from college. They also service our Honda Accord and Odyssey but they tell us upfront when it's an issue that we need to take to the dealer. I have recommended their service to several friends and they have all received similar treatment.
May 03, 2011
My daughter is a student at Colby College. When her car broke down after hours, she had AAA tow it to HJS, which was only a mile away. I found this mechanic from the CarTalk website. They diagnosed and fixed the problem very promptly and for significantly less than the original estimate. Everyone we dealt with was extremely helpful. Highly recommended. Would definitely use them again.

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