Image Automotive LLC

  • 4.8 of 5 stars
3 reviews

4530 Graphics Dr, White Plains, MD 20695, us

(301) 638-7800

Email: 

Website URL: 

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Hours
 
Specialties
Has ASE certified mechanics
Guarantees all work for at least 12 months or 12000 miles
Reminds you when routine maintenance is needed
Keeps track of your cars repair history for you
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.3/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
4.7/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
4.7/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.7/5
The hours of operation are convenient for customers
3.7/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
1.7/5
Oct 30, 2003
We have been customers at Image Automotive since 1998 after a friend, who also drives an old Volvo, recommended the shop to us. We could not be more please with them -- great service at a reasonable price. They have fixed a wide range of problems on our Volvo 740 wagon since 1998, and they have always done the job right while keeping us fully informed. Their mechanics really know Volvos. I'd be tremendously surprised if there is any Volvo repair they could not handle.
Nov 15, 2004
Terry & Mark are the owners of Image Automotive. Mark was the head mechanic for the Volvo Dealership in Waldorf until the dealer lost his franchise. Mark is very knowledgable and courteous. He takes the time to explain what he would do to fix your car and any necessary suggestions for repairs before you take your car away. I have never experienced any problems with the repair. Terry & Mark's shop is brand new. It is the cleanest repair shop I have ever been in (waiting room & the service bays). Their location may be out of the way, but Volvo repair shops in Southern MD are limited. You won't be disappointed.
May 14, 2008
They do only Volvos and Toyotas. Mark is a Volvo master.

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