Old Town Auto Svc Center

  • 3.8 of 5 stars
10 reviews

7060 Carroll Ave, Takoma Park, MD 20912, us

(301) 891-3725

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
4.0/5
They are competent
3.6/5
Their repair price is reasonable
3.3/5
They complete the work in a timely manner
4.2/5
They respond well when they screw something up
3.8/5
They take the time to explain the problems and necessary repairs
3.9/5
They treat male and female customers in the same manner
4.0/5
They are always honest
4.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
3.3/5
The shop is located in a safe neighborhood
4.9/5
The hours of operation are convenient for customers
4.2/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.7/5
Nov 07, 2011
Jul 31, 2005
I've been taking my car (first a Volvo, then a Nissan) to them for more than 10 years, and I've always found them to be straightforward and honest. When an alternator they'd put in 11 months before failed, they put in another one completely free. Recently, my car was lurching in to 2nd gear (automatic transmission) and I was pretty sure I'd need to have expensive transmission work (or just to junk the car, a '91). They fixed the problem by cleaning a sticky air intake valve -- multiple times -- for FREE! (In fact, they've done several small fixes for me for free over the years.) After all this, I have no doubt that if they tell me a repair is necessary, it is, and that the price will be fair.
Jun 13, 2007
They are reasonably priced, fast, and honest. They fix little things for free. My coworker had a problem with his BMW, for which the BMW dealer wanted $1,400 to repair. I told him to go to Takoma Old Town Auto and they replaced a small hose for $15.00 and fixed the problem! I now have all my coworkers going there and they are all happy.
Nov 07, 2011
Sep 07, 2008
Joy and his family and mechanics are unquestionably honest and loyal to their regular customers. They have had many opportunities to take advantage of me, a single woman, when I drove in with more problems in the head than in the car: eg., overreacting to smells and noises or to a check engine light that gave one false alarm. Instead they sent me off with reassurance and no bill. They often repair small things for free, like a loose hose or a nail in a tire. They work to find the cheapest repair possible, breaking down part systems that otherwise come in packages to the one component that is actually broken, sending out to a salvage yard if necessary. They have an outstanding reputation in the local community.
Nov 07, 2011
Nov 07, 2011
Oct 01, 2009
I just moved here and got into a fender bender. My girlfriend recommended that I go there and have them take a look to make sure there wasn't internal damage. They looked at it for free and confirmed everything was A-OK! Great first impression. Can't wait to go back and try them out again. Thanks guys:P
Jul 03, 2010
This is a small local mechanics shop that is highly reliable and extremely reasonably priced. So far they've done the work right first time on each occasion. They have even been willing to work using parts that I provided which saved me a lot.
Feb 18, 2011
Do not use Old Town Auto. They are more interested in lying and cheating you out of your money than fixing your car. I recently moved to Maryland and required an inspection to have my car licensed in the state. I took my car to Old Town Auto, not expecting too many problems, because two months prior my car had passed a Virginia inspection, I had completed extensive repairs on my car, and there were no operating issues whatsoever. After finishing, they told me my car had not passed inspection, and required $1200 in repairs. I called my Virginia mechanic (who I have been seeing for years) and he told me that a number of the "problems" Old Town Auto identified (e.g. broken and leaking power steering pump) would be obvious from driving the car, or were just trumped up non-issues. When I asked Old Town Auto to show me the problems, they tried to show me the "leaks" assuming I knew nothing about cars. Nothing was leaking. They just lied and then chided me for not understanding cars. I took my car to a different inspection station recommended by a friend. The verdict? Passed inspection after I installed a new exhaust hanger. 50 bucks.

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