Auto Shoppe

  • 4.8 of 5 stars
11 reviews

912 Philadelphia Ave, Silver Spring, MD 20910, us

(301) 585-6464

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
4.9/5
Their repair price is reasonable
4.9/5
They complete the work in a timely manner
4.8/5
They respond well when they screw something up
4.8/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
4.4/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.6/5
The shop is located in a safe neighborhood
4.7/5
The hours of operation are convenient for customers
4.6/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.6/5
Sep 05, 2002
Recently I had The Auto Shoppe work on the A/C unit in my 1980 300 CD Mercedes. The A/C unit hasn't worked in years, but with my change of communte here in the DC area, I realize A/C is essential to survival on the Beltway during the summer months. Randy and his team looked over the A/C on the car thoroughly. Apparently damage to the hoses from a battery acid spill years ago was considerable. His advice: probably not worth the investment in $$ to repair; moreover, felt the results wouldn't be satisfactory. There was no charge for the hours spent looking into the problem. I will keep the car despite lack of A/C - I've got 234,000 miles on on it and it runs great - and will probably buy a used Mercedes station wagon from Randy after he checks it out for my commute!
Mar 18, 2007
I shipped my beloved 1979 300SD from northwestern California, where the temperature rarely rises above 75 or falls below 35. The air conditioner hadn't been run in years and we used the same grade oil year-round. Randy was enthusiastically recommended by a friend with an old diesel Benz, even though he's 25 miles away. With his painstaking care the car now runs like a veteran of this godforsaken region. It starts in single-digit temperatures and the A/C works fine. The A/C was a major challenge, Randy had never seen so many components clogged or disintegrated from disuse. It took three tries, and the third time it faded out five miles from the shop. I brought it right back and he set the whole crew to work (after closing) and they finally discovered the obscure little valve that was sticking. They must have put twenty hours into that job but he only charged me the (very reasonable) estimate amount, saying that a sissy California car is always a good learning experience. Randy's big-city rates are as low as those in our little rural hamlet, he always completes the job when he says he will, he advises against putting too much money into a car, he knows Mercedes as well as anyone I've ever met, it's a safe 15-minute walk to the Metro station, and he's fun.
Nov 07, 2011
Nov 07, 2011
Nov 07, 2011
Mar 05, 2006
  • N/A
Last year I baught a used 1985 Mercedes 300D Turbo. It had all kinds of problems brought on by a lack of care. I found Randy using this site and want you to know it really worked for me. The car had a bad vibration, which Randy diagnosed pretty quickly as a broken motor mount. In fixing that he noticed a fuel leak and although it took a couple of tries, he persisted and fixed it. The leak had been there for quite some time and when I found that it started leaking agin after he had fixed it he had me bring the car back and fixed it. He also informed me of some other problems with the car, but told me that it was not critical and I could wait a while. I took it back to him for a valve adjustment when he noticed the exhaust pipe was cracked. I had noticed the exhaust smell when I used the heater. While he was fixing the exhaust pipe, he noticed my front brake pads were just about gone and while he had the car in the shop he replaced them. Since I have never owned a Diesel, I had a lot of questions about care and maintenance. Randy spent time and answered all my questions. Given the work he did and his professionalism I will be his cutomer as long as I own the Mercedes. He stands behind his work, his rates are very reasonable and he knows what he's doing with Mercedeses My car runs great, a hell of a lot better than when I purchased it, and I though it ran pretty good then. I would not hesitate to go back for any repairs I might need or refer any of my friends . . . hell I'd even refer my mom if she owned a Mercedes.
Aug 18, 2009
We've been going to The Auto Shoppe for about 1 year, and it is the greatest gift! We have a 1998 E320 which we bought used in 2005. Randy and his team are honest, reliable and very humorous. We enjoy taking the car and having a few laughs too. Keep up the good work!
Jan 09, 2010
I recently decided to purchase a Mercedes Benz 560 SEC after looking at one that a friend had been driving for a number of years. I found one on Ebay and was able to buy it and eventually had it shipped down to The Auto Shoppe. Since this was my first Benz, a mutual friend had referred me to Randy Rodman. That referral has worked out rather well. From the very first time I went over to The Auto Shoppe to speak with Randy, I could see that he was a very interesting "old school" car guy I could respect and work with. We hit it off right away since we have similar interests. I also felt comfortable dealing with his staff immediately. Randy's stated goal is to help me end up with a very nicely refurbished Mercedes Benz 560 SEC that will be safe and fun to drive. We hope to get it completed, Maryland inspected and back on the road before Spring of 2010. The adventure has begun!!!! BTW - I'd recommend Randy and his crew to anyone who is looking for a place to have their older Benz worked on. You can trust their skills, judgment and pricing.
Aug 19, 2010
Randy Rodman is gold dust if you have an old Mercedes, or even a vintage one. He helped get 2 cars of mine - a 1980 Mercedes 300D and a 1976 Mercedes 240D - from Washington DC to Costa Rica in 2007, over the phone. He prepped the cars before we left so they were purring like kittens, and once on the road gave phone consults to troubleshoot along the way. He diagnosed "altitude sickness" in one of the cars when it was staggering up hills in Mexico City (vacuum system adjustment - genius). Since that time Randy has helped keep my 1975 240D Mercedes on the road although tells me on a frequent basis that he has no idea why I drive such a piece of junk. Don't expect niceties, but he will tell you like it is and won't waste time fixing your car. Be prepared to pick it up the very next day and it will drive better than you knew was possible. Crankily endearing, Randy really is the best Mercedes mechanic and one of the best kept secrets among Mercedes enthusiasts. Oops - not any more!
Nov 13, 2010
Randy is a great dude. He did not even know he was listed on this site until I told him this was where I found him. The other reviewer on here is correct in everything they said. Randy and his employees are nice and take care of you and your vehicle. Thanks Randy and team, and we will be back if we need anything else. P.S. I even called Randy this weekend about our GMC diesel, and he helped as much as he could and then gave us a number for someone he knew who could maybe help us more.

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