Safford Lincoln-Mercury

  • 1.8 of 5 stars
3 reviews

3110 Automobile Blvd, Silver Spring, MD 20904, us

(301) 890-3900

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
1.0/5
They are competent
1.0/5
Their repair price is reasonable
1.5/5
They complete the work in a timely manner
2.0/5
They respond well when they screw something up
1.5/5
They take the time to explain the problems and necessary repairs
1.5/5
They treat male and female customers in the same manner
4.0/5
They are always honest
1.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
2.0/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
3.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.5/5
Feb 20, 1999
These people are morons. The brakes on the car have been worked on eight times under warranty, and they're still not right, they have and odd tendency to catch on fire whenever we leave the shop. And not once have the "repairs" been done on time! Twice I have recieved calls saying that everything was finished and I could pick the car up when I was ready, only to get there and have them say it was a mistake. Never, ever, ever take your car there for service, for your own good.
Aug 15, 2000
  • N/A
No complaints about their service, as such. I bought a new car there ten years ago, and took it in for scheduled service several times afterwards. On the last occasion I waited with another man for an attendant to bring our cars out. The other guy's came first. He got in, then got right out again and gave his car a very careful inspection. A minute later the driver brought mine, and I ended doing the same thing. The alcohol fumes in the car were all but making the paint peel. He was boiled as an owl.
Sep 08, 2011
My Dad asked me to take his Mercury Marquis for a new battery, oil and filter change and to check for leaks. The mechanic said that there were two leaks. One would cost $1100 to repair and the other would cost $1300. I took the car to my mechanic who fixed one leak by tightening 4 bolts and he said that couldn't find the other leak. He said that Safford LM had not tightened the oil filter. My mechanic, Hoffmaster's Auto Care charged me $40.

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