GP Autogroup

  • 4.8 of 5 stars
1 reviews

12343 Carroll Avenue, Rocvkille, MD 20852, us

(301) 881-8442

Email: 

Website URL: 

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Hours
 
Specialties
Has ASE certified mechanics
Guarantees all work for at least 12 months or 12000 miles
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
N/A
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
N/A
The shop is located in a safe neighborhood
3.0/5
The hours of operation are convenient for customers
3.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Jan 19, 2010
I recently used GP Autogroup as an installer for tires purchased from Tire Rack. The decision was based primarily on installation price but I really got lucky on this one. The staff was extremely courteous and helpful. They even went to the trouble to dig up the TSB's for my 2010 Hyundai Genesis Coupe to check on potential alignment issues. And when their alignment system didn't have the right specs (the car is so new it is not in their system) they actually told me and asked permission to do the alignment manually. Then to top it all of, when I went to pay the bill, they actually went to the trouble to pull a coupon I was unaware of from Tire Rack to discount the alignment by 20%! When is the last time a service group actually tried to save you money! They must not have any payments left on their boats! They have themselves a repeat customer!

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