Superior Auto Service

  • 4.9 of 5 stars
2 reviews

12298 Wilkins Ave, Rockville, MD 20852, us

(301) 770-6662

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Specializes in Radiator work
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.5/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Feb 15, 2007
Bob Kerns is the owner and head mechanic at Superior Auto. He is would rather be under the hood of your car than at the front counter. He is ably assisted by his sevice manager Rob. They work on almost any vehicle and after the work is completed the vehicle is washed and vacuumed. Maybe not the cheapest guy in town but one you can trust.
Aug 06, 2007
I starting coming to this shop based on a recommendation from a friend, and I've never looked back. The guys are exceedingly competent and friendly and always clear both in their explanations of what needs to be done and in their reports of what has been done. The complimentary shuttle service to and from the Metro and car cleaning are great perks. I'm not sure how their prices stack up against local competitors, but I'm happy to pay a slight premium (if there is one) for not having to worry if they're being honest about the repairs and for their good nature. Once, one of the men even accompanied me to a car rental facility just as they were closing on a Friday to ensure that I would have a car over the weekend when a last-minute problem with my car was found. Highly recommended!

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