BMW Excluservice

  • 4.0 of 5 stars
5 reviews

12224 Parklawn Dr, Rockville, MD 20852, us

(301) 231-5400

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Transmission work
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Loaners
No
Notes
 
They are always honest
3.6/5
They are competent
4.3/5
Their repair price is reasonable
3.8/5
They complete the work in a timely manner
3.8/5
They respond well when they screw something up
3.3/5
They take the time to explain the problems and necessary repairs
4.3/5
They treat male and female customers in the same manner
5.0/5
They are always honest
3.6/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.5/5
The shop is located in a safe neighborhood
4.8/5
The hours of operation are convenient for customers
3.8/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.3/5
Oct 17, 1998
BMW Excluservice has been terrific. They have kept my 1985 BMW 535i in top condition -- so good, in fact, that when I moved out to California, I passed the emissions test with excellent numbers... and the car had 255,000 miles on it, original engine! My move to CA has taken me away from them, and I am sure my beloved car will suffer. Excluservice always takes the time to look the car over, and lets me know what is going on with it, and what may break next! (This is a good thing,really!) They have even prepped my car for the racetrack. I don't know that I will ever find a BMW place that has reasonable prices with this quality of work. My brother takes his 1974 BMW 2002 there, as well, and has liked their work.
Nov 07, 2011
Jan 14, 2006
This is a great shop, and they've always done a good job on my car at a very reasonable price. They've also demonstrated a high level of understanding of problems that other shops wouldn't have a clue on. Once they called my vehicle back to fix a problem that they were not sure they fixed the first time, at no additional charge. Occasionally, their high reputation has made it difficult to schedule timely repairs - I think they may need to consider opening another shop to handle the demand.
Nov 07, 2011
Jan 25, 2011
BMW Excluservice has been great to both me and my 1990 325is! They perform fantastic work and never try and push services or parts you don't need. From the first time I came in the shop, I knew that I had found a rare place. I highly recommend this shop for anyone with an older BMW that needs a careful hand.

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