Scandinavian Import Svc Center

  • 4.9 of 5 stars
11 reviews

285 Derwood Cir, Rockville, MD 20850, us

(301) 340-7222

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
4.9/5
Their repair price is reasonable
4.6/5
They complete the work in a timely manner
4.8/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.9/5
The shop is located in a safe neighborhood
4.2/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.6/5
Nov 07, 2011
Apr 29, 2008
I came to Scandinavian with a rattling noise I had been unable to fix, despite spending $2000 over four visits to two other shops (including a dealership). Scandinavian figured out what was actually wrong in less than an hour and fixed it for a couple hundred dollars. I'm a fan!
Jan 01, 2009
I've been very happy with Scandinavian. They're very competent, their prices for major work are consistently 25-35% lower than the dealer's, and if something doesn't need to be done, they tell you. The few times they've been wrong about something, they've admitted it and fixed the problem. The location isn't exactly scenic, but the facility itself is nice. I do wish they would stay open a bit later for pick ups (especially since their shuttle service from the metro can take a while), but that's a small price pay for the otherwise excellent service.
Jun 30, 2009
I couldn't agree more with comment #58576. After 4 years of taking my "baby" to VOB, I finally found this shop. BTW - it took me 2 years to convince VOB that my baby (2004 9.3 convertible) needed a new engine. I am totally car ignorant, but when your car drinks a gallon of coolant a month and your oil consistently has the consistency of water, something is wrong! She is fine now, and we will grow old together thanks to my new shop. They tell you what needs to be fixed and what doesn't -- when it comes to those Xenon headlights, that's a big savings! They're friendly, timely, and I know my car will be well taken care of there.
Jul 29, 2004
I bought the used car of my dreams, 97 Saab Convertible and for the first couple of years took it to VOB Dealership for service -- OH MY WHAT A MISTAKE. After overpaying for underperformance I found Scandanavian Motors on one of the Saab Geek web sites and felt like I'd gone to heaven. Courteous, thoughtful, affordable, timely, patient with questions, easy with answers, kind and best off all, they make my 97 run like she did when she first rolled off the floor (or at least how I imagine since I bought it used). I have no talent with cars - I just love that Saab drop top - so I need a good mechanic. At Scandanavian Motors I found just that. You will too. Swede/Sven.
Sep 29, 2004
Been a customer since the late 80's. Owned both Saabs and Volvos of different ages. Always have my factory recommended service intervals done. Very honest, easy to work with and only do what is necessary to repair. Their hourly book rates are quite less than a dealership, I assume do to the lower overhead, without sacrificing quality. They use only origional equipment parts.
Dec 07, 2004
They have been our sole mechanics (other than new car warranty work) for all of our Volvos and Saabs for over 20 years. We have never been disappointed with their performance; they have our highest recommendation. MH&LH, Seneca, MD
Jun 13, 2005
I have used this shop for over 20 years and have bought 3 used cars from them. More testimony, the same mechanics and service writers have been there for most of these years!
Aug 11, 2005
I have had both Saabs and Volvos serviced there for over 20 years. The owner is the same and the staff is pretty much the same. These are very honest, competent people who will tell you what really needs to be done and what can be deferred until a later appointment. The repair quality is excellent. Their only weekness is an occasional failure to service the car in one day. If it's a big job, I always make sure I can do without the car for 2 days just to be safe.
Jul 02, 2006
We were first introduced by a friend who had purchased a used Saab. We also have now over the past 8 years purchased 3 used Saabs (two we have given to our children). The used cars are guaranteed - and most reliable. The service is exceptional. Only complaint is that service is not available on Saturdays. We have found them to be most reliable. They are off the beaten path a bit - but now in a new beautiful facility (although the old facility had charm). Located near the red line - and they provide a driver to pick you up at the red line (very convenient).

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