Dement Auto Care

  • 5.0 of 5 stars
4 reviews

227 Derwood Cir, Rockville, MD, MD 20850, us

(240) 268-0672

Email: 

Website URL: 

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Hours
 
Specialties
Has ASE certified mechanics
Guarantees all work for at least 1 month or 1000 miles
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.7/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Jan 03, 2009
I don't really know how to answer the question "They respond well when they screw something up." because they haven't. When Bob Dement and/or his son Bob are questioned on their work they have always ended up being right--at least from their perspective. I have done major engine work in the past when I have had more time (and less money) so I may have a higher than average appreciation of the work necessary to fix something, but they have always treated me with respect and taken the time to answer my second-guessing questions fairly. As all of my cars (Buick, Olds, Pontiac and my kids--Ford) get to high mileages before we sell them, the Dements' comments about whether certain repairs are worth it due to the age of the car are helpful and honest. They are both also well spoken gentlemen.
Feb 13, 2009
  • N/A
Great work, great attitude, great prices, timely, helpful, honest
Dec 13, 2009
Took my vehicle in for a transmission problem on a day when the shop was packed, and the owner still made time to look at it and complete a quick repair by end-of-business that day. Very honest and reasonably priced-- highly recommended!
May 26, 2010
Bob and Bobby Jr. are the best mechanics I've ever dealt with! We take 2 cars with over 50,000 miles in for everything. Our cars didn't run this well when they were under warranty and went to the dealer's for maintenance or repair. They are professional, patient, kind, reasonable and very trustworthy. We highly recommend Dement's to everyone we know.

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