Phipps Automotive Services

  • 4.9 of 5 stars
1 reviews

4444 Solomons Island Road, Harwood, MD 20776, us

(410) 867-7315

Email: 

Website URL: 

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Hours
 
Specialties
Has ASE certified mechanics
Guarantees all work for at least 1 month or 1000 miles
Happily gives binding estimates
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
N/A
Jun 02, 2011
On one occasion, they misdiagnosed engine overheating as being due to a faulty fan clutch. It turned out to be the water pump. They admitted the mistake right away and "ate" the cost of the fan clutch without being asked. In fact, the total repair cost was lower than the original estimate. That's what I call totally honest and professional!

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