Sharrett Collision Center

  • 4.9 of 5 stars
2 reviews

1333 Dual Hwy, Hagerstown, MD 21740, us

(301) 739-7700

Email: 

Website URL: 

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Hours
 
Specialties
Does body work
Offers loaner cars
Has ASE certified mechanics
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.5/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Apr 05, 2009
They do my maintenance and repairs. Prices are competitive but the service is exceptional. When a replaced seal still leaked, they redid it (successfully) at no cost. I use synthetic oil and twice they forgot and used ordinary oil. When I drew this to their attention, they replaced the oil at no charge. They have a clean and comfortable place for customers to wait with beverages, donuts, and wifi. When I've called with something that worried me, they worked me in quickly and scheduled a repair quickly. They have provided loaner cars or shuttle service, depending on which worked best for me. They are polite and treat me--a woman-- with respect, not talking down to me. I have learned to trust them as when I've suggested something needed to be done and it really did not, they told me that it did not need to be done. The same thing was true when I bought my car from them. I was looking at a larger model. When speaking with the salesman about how I would use the car, he suggested a smaller but similar model. He was right! I love my car, which is exactly right for me and it is a great comfort to have an honest dealership that keeps good records, does good, reliable work, and treats customers extremely well.
Feb 27, 2011
I bought my new Outback from them in 2008. I've never had any repairs done yet. But they are quick and have competitive prices on oil changes and general servicing.

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