Brown's Honda City

  • 4.9 of 5 stars
2 reviews

7160 Ritchie Hwy, Glen Burnie, MD 21061, us

(410) 553-8014

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.5/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Mar 06, 2000
The service manager, Tom, has always been good to me. He is a good explainer of information and does not take advantage of my ignorance about many car problems. I have felt that, although I pay a bit more to go to the dealer, I am always getting an excellent service on my car and he is not trying to "upsell" me or stick-it to me. The added benefit is that he makes great conversation and, although his job is quite busy, he always has time to talk, listen to those funny sounds my car makes, and try to figure out what it might be.
Nov 07, 2011

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