West Montgomery Motors

  • 4.1 of 5 stars
1 reviews

8007 Queenair Drive, Gaithersburg, MD 20879, us

(301) 417-9770

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Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
3.0/5
Their repair price is reasonable
3.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
4.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
4.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
3.0/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.0/5
Aug 17, 1998
I really like Fred. Even though he isn't perfect by any stretch of the imagination, he's honest, and that really matters to me. He never tries to get me to do work that's not necessary. Not only doesn't he try to gouge me, he'll be up front and tell me that something's a waste of money or I can afford to wait for the repair. Conversely, if the news is bad, he doesn't sugar coat it. He's willing to consider alternatives, including jury rigging repairs or going to the junk yard for a part. If it's not safe to do or not worth it, he says so. When he messes up, I tell him so and he makes it better. (I'd rather he didn't mess up in the first place, but it happens on occasion.) He's a down to earth guy and he's willing to pick people up and drop them off at the subway station about 10 minutes away.

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