Eakles Auto Care (warranty - 12,000 miles or 12 months)

  • 5.0 of 5 stars
5 reviews

3275 Bethany Lane - #200, Ellicott City, MD 21042, us

(410) 465-2044

Email: 

Website URL: 

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.8/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
N/A
Jul 12, 2006
The folks at Eakles are very honest and won't try to talk you into work that doesn't need doing. They will tell you if something is a safety issue or if it can wait awhile. Their prices have been very reasonable for my 18 year old Honda and 8 year old Subaru.
Oct 24, 2006
Nice guys -- the final actually ended up being LOWER than the original quote! They showed me the problem and took care of it quickly. I would definitely go back.
Dec 23, 2008
These guys are really great! They are always honest with me and their bill is always less than I expect. They have actually talked me out of service that I thought I needed but didn't! I've rated them a 5 on everything except for being near public transportation, but I don't care - I'd drive my vehicle across town to use their services.
Aug 21, 2009
Eakles fixed my car for $34 when another shop (Laurel, MD) said the repair would cost over $300. The "repair" was adjusting backing plates on front brakes which the other shop had just installed and who now said the problem was the rear brakes. Eakles, you rock!
Aug 22, 2010
  • N/A
These guys are awesome. Over the past 20 years, we've been taking all family automobiles (Ford, Honda, Hyundai, Nissan, and Scion) here for mechanical work. They treat everyone in the family with respect and professionalism. One impressive example that comes to mind is that a Nissan dealer told me my Wife's Altima needed over $800 additional "service" when I took it in to address a recall item. I declined their offer because everything seemed to be working fine on the car, and it had only 30K miles on it. I did have Eakles check it out (just in case). They did a multi-point inspection and could not find anything that must be done on the car. I have many other examples, but this space is limited. By the way, I'm kind-of reluctant to leave this survey because it will probably make it harder for me get an appointment. I will leave submit this survey, because they deserve the additional business.

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