Jay's Auto Service

  • 4.9 of 5 stars
4 reviews

5629 Baltimore National Pike, Catonsville, MD 21228, us

(410) 747-0044

Email: 

Website URL: 

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.8/5
They complete the work in a timely manner
4.8/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.8/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
4.8/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.7/5
Jun 02, 2007
Jay is an amazing diagnostician. I have observed an interesting phenomenon here: Many of the other mechanics in the area come by to his shop when they can't figure out what is wrong with a vehicle. Jay is the most honest mechanic I have come across and his prices are always fair. He has a talent for explaining complex problems in a clear manner, while not being condescending. He has shown my wife as much respect as he has myself-- something that is quite important to her. This is the only mechanic I have ever recommended to others. In addition, he does Maryland State Inspections.
Jul 14, 2007
Nov 07, 2011
Jul 27, 2010
Honest people, excellent customer service, couldn't be happier. They do quality service at a reasonable, affordable price.

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