John Hook Automotive

  • 4.9 of 5 stars
1 reviews

10800 Hanna St, Ste B, Beltsville, MD 20705, us

(301) 937-0089

Email: 

Website URL: 

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Hours
 
Specialties
Reminds you when routine maintenance is needed
Has ASE certified mechanics
Guarantees all work for at least 1 month or 1000 miles
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
4.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
N/A
Mar 14, 2011
We have used John for more than 15 years. When my wife used to work near his shop, he would come over and pick up her car, do the service, and then return the car before the end of the day. He offers a discount for current military personnel. On my recent drop off, he worked it into his schedule and completed it in one day, understanding I had to travel more than 25 miles to use his service. He fully explained what he did and each of the charges.

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