Apple Auto LTD

  • 3.4 of 5 stars
6 reviews

6011 Harford Rd # 601, Baltimore, MD 21214, us

(410) 254-6007

Email: 

Website URL: 

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Hours
 
Specialties
Happily gives binding estimates
Loaners
No
Notes
 
They are always honest
4.0/5
They are competent
4.0/5
Their repair price is reasonable
4.2/5
They complete the work in a timely manner
4.0/5
They respond well when they screw something up
3.5/5
They take the time to explain the problems and necessary repairs
4.2/5
They treat male and female customers in the same manner
4.3/5
They are always honest
4.0/5
I would use this mechanic again
1.0/5
I would recommend this mechanic to others
1.0/5
They fix the problem the first time
3.8/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
3.6/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.3/5
May 16, 2005
I like to hold onto cars and these guys help me do it- all the while keeping track of my safety and budgetary concerns. They are simply the best- kind, competent, and honest- how are often do those three words come together in a single sentence?
Nov 07, 2011
  • N/A
May 08, 2007
I took my '89 Camry to the local dealer for one specific job, and they reported $2k worth of things that "needed" to be done. The guys at Apple took her for a day and fixed what was truly necessary on a car this age for only about $250.
Nov 07, 2011
Nov 07, 2011
Jan 27, 2012
  • Somapsyche
I had been a loyal Apple customer for a number of years and recommended them to several others. Then the management changed (sometime in 2011) and though most of the staff are the same, I no longer take my car there. I was disappointed in how they handled the changes, firing some of their best (well, the one) employees in a not so kind manner (from what I heard) and the couple of times I took my car there after the change over (wanting to give them the benefit of the doubt) was not as happy about how the work was done. They went ahead and 'fixed' a noisy front end to the tune of several hundred $, then told me it wouldn't have affected the safety in the first place AND there were other noises that were even worse (or more noticeable). I was told it might be a lot more money to try and fix the other noises and no guarantee it would stop the problem. I took it to another mechanic (recommended by a friend - Linder's off 32nd St) who fixed all the remaining noises for $200. It's all about people, when they change, other things can change radically.

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