Norwood Service Center

  • 4.1 of 5 stars
8 reviews

213 S Rock Glen Rd, Baltimore, MD 21229, us

(410) 646-4175

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
3.8/5
They are competent
4.3/5
Their repair price is reasonable
3.5/5
They complete the work in a timely manner
4.4/5
They respond well when they screw something up
4.2/5
They take the time to explain the problems and necessary repairs
4.1/5
They treat male and female customers in the same manner
4.2/5
They are always honest
3.8/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
3.9/5
The shop is located in a safe neighborhood
3.4/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.7/5
Nov 06, 2011
Nov 06, 2011
Mar 04, 1999
No particular anecdotes other than that Denny and his crew are 1st class mechanics, friendly, professional, honest and low cost.
Nov 07, 2011
Jul 07, 2008
Denny is easily the best service manager that I have ever had the pleasure of dealing with. Good person, honest, competent. I would not think of taking my car anywhere else. Only issue is that they do not work on foreign cars, although there are exceptions (like a starter on my Subaru). BTW: If you leave Norwood and go towards Catonsville about 1 mile, there is an outstanding Thai restaurant on the left.
Jun 11, 2005
Always insists on factory parts, and explains why. I have never been disappointed with the quality of work. Will start taking my new car to him after 100,000 miles of dealer service.
Nov 07, 2011
Sep 28, 2010
I had a great experience with this shop. I brought the car to them on a Friday morning, and they had me go out with one of the mechanics so we could replicate the noise it was making to make sure they were hearing what I heard. They called me by 9am to tell me what was wrong, I authorized the repairs, and the car was done by 2. I felt like they explained everything really well, didn't talk down to me because I'm a woman, and gave me really great service. I'll definitely be returning there for service on my vehicle.

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