MT Washington Autohaus

  • 4.7 of 5 stars
17 reviews

5727 Falls Rd, Baltimore, MD 21209, us

(410) 323-8163

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Brakes and Mufflers
Specializes in Radiator work
Specializes in Transmission work
Loaners
No
Notes
 
They are always honest
4.5/5
They are competent
4.7/5
Their repair price is reasonable
4.0/5
They complete the work in a timely manner
4.7/5
They respond well when they screw something up
4.6/5
They take the time to explain the problems and necessary repairs
4.6/5
They treat male and female customers in the same manner
4.7/5
They are always honest
4.5/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.5/5
The shop is located in a safe neighborhood
4.5/5
The hours of operation are convenient for customers
4.1/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.3/5
Feb 26, 1999
Brian is a fabulous mechanic: extremely smart, professional and trustworthy and runs this very customer-oriented shop. He works on all kinds of foreign cars, and always has plenty of German- (BMW, Audi, Mercedes, VW) and Swedish- (Volvo and Saab) make cars around that he's working on, though I'd take any make car to him because he's such a rare find. He's kept my BMW with 170,000+ miles running in tip-top shape for the past 5 years, and keeps the Mazdas of friend' with 200,000+ miles humming along. A final note: Brian has a great boat (always a sign of a good mechanic) and a yellow Corvette with 'Rt 66' plates in addition to his pick-up, but he does not treat males and females exactly the same. As a single female who does alot of late night driving, I need a mechanic WHOM I TRUST to help me keep up with my older car's maintenance. Brian's always been willing to explain and show me things about my car, and I appreciate his attitude about doing it. This guy loves cars, especially older ones with lots of miles!
Sep 02, 2004
They are incredible helpful. My man Paulo is a guardian angel. They have given me advice, fixed my car for free when it only "might" have been their fault, and warned me when I needed to worry about future problems. They also have reacted quickly to my concerns, told me when things did not need to be repaired, and even answered phone questions. Thanks guys!
Nov 11, 2005
The Mt. Washington Autohaus is the only auto shop where I have had a satisfying experience. When you leave the shop you KNOW that the car will run and run right. That doesn't happen very often now a days! Plus it didnt require a 2nd mortgage. Now thats service.
Jun 04, 2008
  • N/A
I was on a weekend trip with my four year old son about 90 miles from home. When I went to start our car to drive home, the key would not turn. The locksmith and tow truck driver had no idea what was going on. (That is, it wasn't just a case of "jiggle the wheel a little, and the key will turn.") Eventually we ended up having the car towed to Mt. Washington Autohaus. By that time it was late afternoon, and I was thinking we were going to have to take the train home. Brian, the owner, took pity on us and said he'd look at it for a minute. Less than five minutes later, the car was fixed and we were on our way--And he didn't charge us anything! (Turns out the problem was rust inside the place the key goes in.) We were very pleased with the service and Brian's diagnostic ability!
Oct 24, 2003
They gave me great advice on buying a car. They are cool to hang out with. They have all owned Saabs and they take pride in what they do. These guys really enjoy what they do!
Jan 12, 2005
These guys are great. On one occasion, they weren't able to fix the problem, and they recommended I take it to another repair shop to get it fixed - how's that for honesty! I have been happy with their service since day one.
Mar 24, 2005
Brian thinks fast and talks fast. He assessed my problem instantly and started barking orders like a sargeant. He knew I was curious and included me in the process. He instantly diagnosed three problems that my other mechanic had overlooked for a year. He straightened out my tempermental Benz and got me out the door. I am glad to have him in the neighborhood.
May 13, 2005
First of all, the first car I took to these guys was an 86 Saab 900S, constant problems, SAAB stands for Something Always About to Break. Had this car for 14 years. They kept me on the road till I could find a reliable used car. Mr. Brian suggested that I get a Volvo240. He explained to me that Volvo 240 was a great car. So, now I was looking for a Volvo 240. Good ones are hard to find. A few months passed and Mr. Brian phoned me to tell me that he had one for sale, I drove down to meet with Mr. Oursler, saw the car and purchased it that same day. I left it with Brian, they had it inspected and my new tags were on it!!!! My older brother used to have a shop something like this back in the 60's and early 70's. All I can say about this shop is, It's the ONE and ONLY shop that you get answers to your questions and the work is preformed right the FIRST time around, not the second or third. What I could tell about Mr. Brian Oursler is that he is a very smart man. He was showing me things about my car that no other person has ever done. You do NOT get this kind of service at a Dealer, so to all of you that are thinking about using Autohaus, please do not hesitate anymore. Get your car there, you will be happy!!!!!
Feb 15, 2006
They ARE good. They ARE NOT cheap. They ARE very trustworthy, and will try to find you the best price on parts.
Apr 21, 2006
When other shops quoted me hundreds of dollars to replace my fog lamp covers so my car could pass inspection, Brian and his crew hand-made lens covers out of kevlar for $5 a piece - they are still intact and working great! Never mind that they don't specialize in Hondas. They are great.

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