Criswell Acura

  • 2.8 of 5 stars
2 reviews

1701 West St, Annapolis, MD 21401, us

(301) 858-6000

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Website URL: 

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Hours
 
Specialties
Offers loaner cars
Reminds you when routine maintenance is needed
Has ASE certified mechanics
Loaners
No
Notes
 
They are always honest
3.0/5
They are competent
3.5/5
Their repair price is reasonable
2.0/5
They complete the work in a timely manner
4.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
3.0/5
They treat male and female customers in the same manner
1.0/5
They are always honest
3.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.5/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
2.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Feb 14, 2006
Jeff and the crew at Criswell do a good, honest job. I highly recommend them (and I'm the type of guy who ordinarily AVOIDS service at a dealership to save a few bucks!). Because Acura is a luxury car, certain repairs can be very expensive ($800 headlight repair, anyone?!?), but price-wise Criswell stays competitive with the other shops. As an aside: This is my first "expensive" car. I knew what the monthly payments and the premium gas would cost. But found out the hard way that even "simple" repairs to a reliable car such as Acura can cost an exhorbitant amount of money! Just something to think about if YOU are considering an Acura, Mercedes, Porsche, etc., purchase...
Nov 07, 2011

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