Westford Getty

  • 4.9 of 5 stars
4 reviews

262 Groton Road, Westford, MA 01886, us

(978) 692-8719

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Brakes and Mufflers
Specializes in Radiator work
Reminds you when routine maintenance is needed
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.5/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.8/5
They treat male and female customers in the same manner
4.7/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.8/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.8/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
2.0/5
Jul 11, 2005
Our first experience with this shop was over 15 years ago when while working on our Nissan, they fixed a problem that they'd noticed but we hadn't told them about because the dealer & a number of other shops hadn't been able to fix. We've entrusted every one of our cars to them since. They're honest about telling us what they can't handle themselves, & will tell us when they think a repair can be postponed or isn't worth the cost.
Feb 20, 2006
Good service in a local garage. They're always busy, but not too busy to schedule me in a day or two (or faster, if it's an emergency). Paul B
Jul 02, 2009
These guys are awesome! Not only are they honest and timely, but they've even told me I DO NOT need work that I thought I needed. That has saved me money when they could easily have taken advantage of me. This is a small shop run by a family of guys who seem to know everything about every car, regardless of make, model, year, or how much it's been abused (and that's significant when it comes to my Dodge pickup). I have moved farther away from this shop recently, but I still go all the way out there to take my three vehicles to them, because I know that when I get the ride back, it'll be done right and I won't have to bring it back to have something re-fixed. If I could rate these guys on a ten-start system, I'd give them an 11 ! ! !
Dec 25, 2009
I had to have the wheel bearing on my Honda redone. They assessed the problem the first time I was there, test drove it to make sure I was safe to get home that day, and gave me an appointment as soon it was convenient for me. Their drop off and pick up hours are awesome, 6AM to 9PM, which really is huge, because I don't have to take time off from work. Very professional in how they explained and completed the transaction. Delivered almost an hour before they had promised which is saying a lot. Excellent.

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