Pro Automotive Repair

  • 4.8 of 5 stars
10 reviews

388 Southampton Rd, Westfield, MA 01085, us

(413) 562-8242

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Transmission work
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Loaners
No
Notes
 
They are always honest
4.5/5
They are competent
5.0/5
Their repair price is reasonable
4.5/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
4.9/5
They take the time to explain the problems and necessary repairs
4.9/5
They treat male and female customers in the same manner
4.5/5
They are always honest
4.5/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.9/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.7/5
May 01, 1999
This is the ONLY place I've taken my car for the past 7 years. Before that John worked at 2 other local shops and when I discovered him as a good mechanic I followed him with my business up to and including the present. For the past 7 years he has owned and operated Pro Auto Repair and this is even better because now it is entirely up to him to make decisions and there is not other "management" in the way.
May 10, 1999
John takes the needed time to fix problems others cannot do. He goes way out of the way to solve the complaint. His labor prices are very resonable. He cares about the customer, the car & his reputation, as all great
May 10, 1999
John fixes what others say they cannot do. He goes above and beyond to solve the trouble & also make the repair inexpensive. His labor prices are very fair, for the time he takes. He treats all customers extremely well & cares for their needs, the cars needs and the cost of the repair. This repair shop seems to be the best to me.
May 10, 1999
John takes the needed time to fix problems others cannot do. He goes way out of the way to solve the complaint. His labor prices are very resonable. He cares about the customer, the car & his reputation, as all great
May 10, 1999
John fixes what others say they cannot do. He goes above and beyond to solve the trouble & also make the repair inexpensive. His labor prices are very fair, for the time he takes. He treats all customers extremely well & cares for their needs, the cars needs and the cost of the repair. This repair shop seems to be the best to me.
Nov 07, 2011
Nov 07, 2011
Dec 18, 2005
No comment. Get in. Get it done. Get out.
Nov 07, 2011
Jun 11, 2009
We have taken our vehicles to John at Pro Automotive for some time. I have no worries about the honesty or reliability of the shop. The work is done correctly and on schedule. We had a problem with a car that John thought a dealer should handle, and he did not hesitate to suggest that we go there. We have had only positive experiences at Pro Automotive.

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