Bob's Auto Parts

  • 5.0 of 5 stars
3 reviews

622 Union St, West Springfield, MA 01089, us

(413) 736-3278

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
4.7/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
3.7/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Nov 19, 2006
This is the place where employees from the local VW dealer (less than 1/2 mile away) go to have their own cars worked on and buy their parts! We have been going to Bob's for more than 25 years. We would not have kept driving Volkswagens if we did not know that Bob's could fix anything that went wrong. Bob and his crew currently maintain our 1994 Jetta, 1997 Jetta, and 1998 turbo-diesel ("TDI") Beetle. When I want to do the work myself, Bob's provides very reasonably priced top-notch parts and free advice. Honesty is this shop's watchword. If Bob's can't fix your VW, no one can.
Nov 07, 2011
Aug 17, 2011
I've got a 1974 Volkswagen Beetle and, wouldn't you know it, they are quite happy to work on it! They've done an excellent job of taking care of my Bug every time, and they explain everything they do, which I appreciate as someone learning the inside-outs of my cars.

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