Lees Milex

  • 4.8 of 5 stars
2 reviews

413 Main St, West Springfield, MA 01089-4008, us

(413) 732-4159

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
N/A
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
3.5/5
The hours of operation are convenient for customers
3.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
N/A
Dec 13, 1999
Lee has almost always taken my emergencies with little or no notice and turned it around on the same day. The only exception was when he needed to special order a part. The routine maintenance has always been done the same day and he has saved me a lot of money over the dealer prices with high quality work. I have never had to take the car back for work that was done improperly. In addition, he plays in a rock band doing 60's covers which he has in midi files in the shop. He's an interesting character...
Dec 17, 2001
I have used Lee's Milex services on two occasions for different electrical problems during the past several years, and during which the location of the service center has changed. Both occasions followed confusing and/or otherwise unsatisfactory diagnoses from other repair shops for what seemed to be complicated wiring and sensor/computer-related matters. Lee's diagnoses were precise and practically immediate. His personal manner and professional procedures repeatedly inspired confidence in his services. For example, like a good doctor, Lee explains the situation thoroughly and clarifies the options. There's no sales hype, just enlightenment and straightforward contract. For forty years I've used mechanics from Massachusetts to California and back, and I am sold on Lee's Milex as the very best in automotive service, especially for electrical mysteries.

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