Adams Service

  • 5.0 of 5 stars
1 reviews

414 Watertown St, Watertown, MA 02458, us

(617) 244-3004

Email: 

Website URL: 

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Hours
 
Specialties
Has ASE certified mechanics
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
N/A
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Jul 18, 2006
A small but extremely honest mechanic shop, run by two brothers who are also the main mechanics. Quick repairs, they can usually finish repairs in a day, sometimes 2. Never recommended unnecesary repairs. For example, I took my car in for a 90,000 mile tune-up. They did the cap and rotor, fuel filter, etc. But they called me and recommended I hold off on the spark plugs. Turns out the factory plugs are platinum and in his experience they last for easily 150,000. Since they are expensive, and can be hard to remove, he recommended I wait until maybe 120,00 miles or so, to save money. I previously had a high mileage car (Chevy Blazer). It had a recurring problem with the emissions sensor clogging. This was due to a more serious problem (leaking fuel injectors) and not the lack of the mechanics competence. They gave me an estimate for new injectors, which was something like $1500, but told me I could just try to live with it and see how much more I get out of the truck. I decided to do that. He cleaned the emission sensor and only charged me $30. I think he was genuinely sorry he could not completely repair the problem for a lower price. He had the car for a day or two diagnosing the problem, and charged me virtually nothing. $30 must only be about 1/2 hour of their usual bill rate! The mechanics seemed highly skilled, and I always had the sense that they knew what was going on. They never seemed to have trouble understanding my problem and diagnosing the cause. I would gladly go there again. The owners are really genuine good guys. Knowledgable service and good prices. They are also open early (7:30 am I think), making it easy to drop your car off. They close fairly early (maybe 4:30 or 5 pm?), and only have a younger guy there doing oil changes and such on Saturdays (no other repairs). But since its a family business, and the two brothers are really the only mechanics, this is very understandable.

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