Frank's Auto Repair

  • 3.9 of 5 stars
7 reviews

140 Bacon St, Waltham, MA 02451, us

(781) 894-4115

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Specializes in Radiator work
Loaners
No
Notes
 
They are always honest
3.7/5
They are competent
3.7/5
Their repair price is reasonable
3.7/5
They complete the work in a timely manner
2.7/5
They respond well when they screw something up
3.7/5
They take the time to explain the problems and necessary repairs
4.7/5
They treat male and female customers in the same manner
4.8/5
They are always honest
3.7/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
3.2/5
The shop is located in a safe neighborhood
4.7/5
The hours of operation are convenient for customers
4.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.6/5
Nov 14, 2002
THe questions on the first page about what they specialize in I had to guess at a couple. The shop was recommended to me by someone at work. And since it is conveniently located for me, I decided to try it. What I found was a family run business, where the work was well done, and the owner very approachable regarding questions, explanations, honesty about what you did need to have done right away and what could wait. I have been going to him for almost seven years, and still have the same car. We have a mutual goal to get my car to 200,000 miles (it's just over 1000,000 now). The location is on a public bus line. But they do not provide loaners. The business is too small. Sometimes, the work may not get done all in one day. Be specific about what you need and they bend over backwards to accomodate you.
Nov 07, 2011
Nov 07, 2011
Nov 07, 2011
Aug 02, 2005
Excellent at keeping your objectives in view. If you're trying to keep the car another 75K miles, they'll suggest something different from trying to get it through until next winter. Work is extremely thorough, explanations also. Owner is very intelligent, funny, articulate and runs a bunch of very good mechanics. While I miss the loaner my dealer let me use, the dealer didn't fix my car correctly. Frank does.
Nov 22, 2006
Frank is the best auto mechanic I have ever encountered. He is beyond honest and never tries to swindle you. He is straightforward and has great experience.He doesn't stop until the job is done, to his high standards.Thorough does not even come close to describing his work!
Sep 12, 2008
Needed to get a Jeep Wrangler checked out in Waltham before I bought it, found Frank's on this website. Very friendly and helpful. Took a little longer than I expected, but was extremely thorough. Wish I lived in the are so I go to him regularly.

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