Shell

  • 5.0 of 5 stars
2 reviews

962 Main St, Waltham, MA 02451, us

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Hours
 
Specialties
Has ASE certified mechanics
Guarantees all work for at least 12 months or 12000 miles
Road tests vehicles when appropriate
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Aug 17, 2001
Well, I stopped in to get my inspection sticker and aske dhim to lisen to my car makw squeaking noises. There were two people in front of me getting stickers for their cars so I left it there. This squeaking has been happening for months now and i had been told by all different people that it was my breaks, but i didn't tel him that. He called me an hour later to let me know I will be needing new pads AND rotors!!! Wow, I was not going to get this done if I didn't have to and he said I really need it done and it will cost $329.00. I said I woudl call around for prices and call him back. Since I am a female i did some research online to know what he wa talkign about and proceeded to call a lot of shops in the area to get prices for the job. I was quoted higher prices and longer wait times. I then called back and thought I was being kind of rude to him because I wanted to make him know i wasn;t going to get screwed over by a car mechanic. He in turn was very nice to me and explained exactly what i needed repaired and told me that my rotors are even rusted like an old muffler. (I knew this was coming someday since I drive like a maniac slamming on the brakes and I never wash my car to get the salt off) I then told him I knew what he was talking about, since i was looking at a picture of this rotors and pads set up on line, and we agreed to have him do the job. He was very patient with me to explain all this. (I would have been annoyed with myself. he also told me he will save my rotors and show them to me when i pick the car up. So, I decided to look online again to se eif there was any other work i shoudl do to the car at this point with 24600 miles on it. I decided to call him yet again and ask if he thought I should have a tuneup. He said no and at this point I thought he would be aggrivate dwith me but he again was very patient and explained that I woudln't need a tune up until 30,000 miles. SO.....I had a great experience with Jimmy and will continue to go there for the time I live in the area. THE END!
May 28, 2005
Last New Year's eve day they replaced the front left wheel bearing that was making a lot of noise. Better price than the dealer.

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