Dons's Auto Repair

  • 4.9 of 5 stars
3 reviews

19 Heard St, Waltham, MA 02453, us

(781) 893-9819

Email: 

Website URL: 

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Hours
 
Specialties
Keeps track of your cars repair history for you
Road tests vehicles when appropriate
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
4.5/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.5/5
Jul 07, 2000
I asked Don to fix my Explorer brakes. He found I needed a new caliper, offered me the option of a used one, gave good guideline prices beore starting work, fixed the truck fast, called me when he had questions and kept the old parts in case I wantede to see them. When I needed tires for a BMW, he told me to buy them at a discount store (which would be cheaper for me than him getting them) but put them on the car and balanced them. He also gave me sensible advice about which brands to consider and why. His assitant Brian was equally good. They're a class act
Jun 01, 2005
  • N/A
Funky little shop, but always busy. Very smart mechanics, and real straight shooters.
Jul 18, 2011
Don has taken good care of my car. He is honest and his prices are quite reasonable. He has never tried to sell me something I didn't need, and as a result, I will keep trusting his advice as my car gets older and needs more work.

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