Good

  • 4.6 of 5 stars
18 reviews

88 Charles St, Waltham, MA 02452, us

(617) 722-9200

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
4.6/5
They are competent
4.6/5
Their repair price is reasonable
4.4/5
They complete the work in a timely manner
4.7/5
They respond well when they screw something up
4.4/5
They take the time to explain the problems and necessary repairs
4.5/5
They treat male and female customers in the same manner
4.9/5
They are always honest
4.6/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.6/5
The shop is located in a safe neighborhood
4.7/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Nov 07, 2011
Jan 16, 1999
We've used Good Care for maintenance, brakes and general repairs for our 89 Honda for five years or more. Very competent, though not too chatty. You bring it in, they call with estimate, they fix it, you pick it up. Never had to go back with the same problem. They also fixed various suspensions/steering problems left by the body-shop after I was in a collision.
Nov 07, 2011
Jul 07, 2009
Roman in Good Car Care is the best in town especially for Japanese models. My brother referred me to him more than 12 years ago and I have been using him since. I am keeping my Honda for 12 years now because of him taking care of maintaining and repairing my car. The last repair in June, he saved me thousands of dollars that I would have paid if I went to the dealership. He takes care of the car as if it is his own. It is nice to get all the details of the repair and I like his advices to keep the car running on the road. I definitely trust him a lot. I also referred friends to him and they are very happy with his service.
Nov 08, 2004
They kept my 1990 Miata going for many years. In 1998 they replaced my engine with a recycled 1991 engine with alot fewer miles for only $1600. Sometimes a little difficult to understand (they are Chinese), but always honest, reasonable and very smart.
Jun 10, 2009
Roman Cheung is the owner/mechanic. He is a Chinese-American who speaks with a heavy accent and it takes good listening to get his points. He has a great sense of humor and is quite affable. He has been factory trained in Japan and in China (certifcates hung proudly all over his office walls)and he loves to explain what the problem is and what needs to be done to repair the problem. When he can do something to save you money, he does! The best part is that he does outstanding work. He's thorough, and does all the work himself because he says, "My standards are too high for others to meet". And I believe it!
Jun 10, 2009
Roman is great. He has a great sense of humor and is extremely friendly. He was extremely detailed in what was done to the car and how much it costs. The prices are reasonable and the turnaround time is great. He even stayed after his usual closing hours so I can get the car on a Saturday. Will go back for any other repair/tune up as needed.
Jul 30, 2009
Roman Cheung is an amazing mechanic. Seems to take a personal interest on the car he works on. I had one of the first Prius's in the area, and he took the time to learn about it and work with me with the owners manual to solve some of the intricacies. He loves technology and is in touch through the net with all the latest car related issues. He will explain in great detail the work he performed. Did I mention he is a nice guy too?
Aug 08, 2009
I am very lucky to have found the best auto mechanic in MA. I gladly brought Roman my cars even when I lived in Sharon, MA. I found Roman to be the most knowledgeable and honest technician as well as extremely fair who I have dealt with. If you want your vehicle to get the best service...go to Roman at Good Care Auto Service in Waltham, MA.
Sep 26, 2009
I have been bringing my cars to Good Care Auto for years, and Roman has done a great job repairing my cars. Great service and a reasonable price. What more can you ask for? I recommend his services to anyone who needs any car repairs.

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