Lafortune's Auto Repair & Service Inc

  • 2.3 of 5 stars
1 reviews

154 Central St, Southbridge, MA 01550, us

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
4.0/5
They are competent
1.0/5
Their repair price is reasonable
4.0/5
They complete the work in a timely manner
2.0/5
They respond well when they screw something up
2.0/5
They take the time to explain the problems and necessary repairs
2.0/5
They treat male and female customers in the same manner
4.0/5
They are always honest
4.0/5
I would use this mechanic again
1.0/5
I would recommend this mechanic to others
1.0/5
They fix the problem the first time
2.0/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
3.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
2.0/5
Mar 08, 2012
  • Ifferjenn
I was recommended to use this shop to replace my Saturn's engine. I planned ahead for this repair, and left my car with him for a couple days. After I got it back, the radiator was leaking, so I brought it back so he could tighten a hose. Then it wasn't running smoothly, and I found that one of the spark plugs wasn't plugged in. I brought it back, he looked at it, and confirmed it should be okay. It kept running rough, so we brought it back again to find that two engine mounts were broken. He fixed one that day, but had to order the other. A month and a half later (today), we brought it back *again*. He said he would "squeeze it in", but put another truck on the lift, even though he didn't have the part to fix it. Now he's taking a two-hour lunch, even though he promised to have it finished by 4:00 today. Considering that will leave an hour for him to fix the other truck and our car, I'm not holding my breath. **Definitely** will not go back to him after this mount is installed. On the bright side, he did come in on a Saturday. I don't know if it was abnormal for him, though, as his hours are not posted.

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