Fran's Auto Repair

  • 4.9 of 5 stars
9 reviews

43 Preble St, South Boston, MA 02127, us

(617) 268-1283

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Specializes in Transmission work
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
4.9/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.5/5
They treat male and female customers in the same manner
4.7/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.7/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
4.1/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Dec 08, 1999
When ever I have a problem, even at last minute, they always try (and usually do) fit me in. In one instance, just before I was to leave on a 300 mile trip, something went wrong and I had no idea what it was. Turned out to be a faulty wire and cost me only $50 when and got me out of there in about an hour. I thought it would have been about $250-$300. They do great, fast work there, and always call and explain what is going on. I have called them from emergency situations far away and they took a lot of time to explain what really is wrong and what needs to be done what the other place was just trying to sell me while I was there. Total confidence in recommending and trusting them.
Feb 27, 2009
Hey, I can't say enough about Fran's Auto! He's the best and whatever you need he'll do and if he can't he'll let you know what you should do. I've been going to Franny for over 25 years before he had his own shop and it's to everyone's advantage and piece of mind (that you're not getting taken by a shop owner)that they can drop their cars/trucks/vans off for repair without worry. Being selfish I hope he never leaves, I don't know what I'd do without him and his crew - Freddy, Brian, Ryan and Pat.
Apr 06, 2009
Highly recommend Fran's. No frills or bells and whistles (i.e. waiting room), but they do a great job.
Nov 08, 2005
What a great experience. I took my car to Fran after reading the positive reviews on this site, and he didn't disappoint. Honest guy, knows his stuff, and won't cheat you into thousands of dollars worth of unnecessary repairs (being a female, I usually feel like I'm wearing a sign that says "Please rip me off" whenever I go into a mechanic - not at this place!). Plus, opens early (instead of the standard 8-5), so I could drop my car off at 7 and walk a block to the Andrew T stop on the Red Line. I was at work by 7:15.
Jul 22, 2006
I've only been here once, but they were extremely nice, prompt, and my car was fixed overnight (needed a new alternator for a 96 Civic). Prices were extremely reasonable/affordable (and I'm a grad student)!
Jun 12, 2007
  • N/A
I have used these guys a few times and they are very reasonable and did a great job on my truck. I would highly recommend them.
Jul 14, 2007
Fran called me back immediately and told me to bring my car in at 7:00 am the next morning~early because he gets busy quick.There were people there waiting before I even got there. As a woman who has been"taken" by other local garages I appreciated his honesty, friendly manner, and willingness to explain clearly what the problem was. He had ordered the part and the was car fixed in two hours! Now my car is running beautifully.I did a little research and what he charged was right on the money. No funny business here.
Nov 17, 2007
These guys are great, very prompt, professional and approachable. They don't work on Saturdays or late at night, so leaving off and picking up requires work flexibility. But if you do need your car on Saturday because you couldn't get it Friday, call Fran and he'll come unlock the gate. It's good to have such reliable auto service in the neighborhood you live.
Feb 03, 2009
My car was pretty messed up by an accident and being so old I only wanted to do the bare minimum to get on the road again. Fran was great. He explained what he did and showed me the parts replaced. He offered to take it to another show to have it aligned since he doesn't do that in house, but even without the alignment it is driving so smoothly. Just what I needed!

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