North Shore Automotive

  • 4.7 of 5 stars
2 reviews

100 Birney St, #7, Peabody, MA 01960, us

(978) 977-4848

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.5/5
They complete the work in a timely manner
3.5/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.5/5
The shop is located in a safe neighborhood
4.5/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.0/5
Apr 02, 2002
Dana and the crew run a shop that you could eat off the floor if you cared to. They know the cars they work on and will turn away jobs they can't guarantee. I found them through a mutual friend and found the service to be excellent. The best thing about them is they will watch your car age and give you some tips on what and when to replace before it breaks...or tell you when you might expect it to so you can plan ahead on costs and do routine maintenance before something really breaks. I've had three cars of mine serviced there including two brand new ones and Dana does excellent service. He does like to work on Jeeps and Dodge makes of trucks etc., but has vehicles of all makes on the lifts. The biggest thing is he has been much less in cost than the average shop and does the job correctly. If he's not sure about something, he is very upfront and is low pressure about selling the customer on a specific repair. Man, he's bailed me out on several occasions in the past when he was able to get the parts cheaper or sells them to me at my cost so I can do the job myself. I know, it sounds like I'm his brother in law, but, he just keeps my cars running. I'm not saying an overhaul is going to cost you $50.00, but, if you want the job done correctly, you will see they have all the latest toys to diagnose your car. And if your a 4x4 Truck fan like I am, Dana will custom bend that Dual exhaust to make it sound as big as it is. Great People and I probably shouldn't have written this testimonial cause if he gets too busy, I may not get my truck in as fast as I usually do.
Mar 04, 2011
First took my Hyundai there when it failed inspection and check engine light was on. I had a couple shops tell me I'd need an 02 sensor without even looking at it. Took it to Dana, they put a new set of plugs and wires in, ran perfectly at a fraction of the cost of an 02 sensor. A year later when I had a tune up/overhaul done, the dealer looked at it first (after doing recall work) and gave me an estimate of about $2K+ for work that it needed (brakes, battery, etc.). Dana and crew did it for less than $1K. I think they're very good and honest and not just looking to make a quick buck. Into longevity and having you as a long term customer.

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