Lee's Auto Center

  • 4.9 of 5 stars
3 reviews

1575 N Main St, Palmer, MA 01069, us

(413) 283-2103

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Transmission work
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
4.7/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.3/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.5/5
The hours of operation are convenient for customers
3.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Nov 07, 2011
Jun 18, 2007
These guys are great -- I've had really good experiences with them...really good being that the cost is FAR less than I anticipated and they fully explain how things work to me (a woman), and they complete the work really quickly. They could have charged me like crazy for two recent issues and I'd never have known the difference. I know nothing about cars. I like them so much that even though I'm moving an hour away I'm still going to take my car to them for the next thing that goes wrong AND I'm out here posting on CarTalk (which is where I found them.) I feel like they're competent and I feel like I can trust them. Highly recommended--worth the drive to Palmer and dealing with their somewhat inconvenient hours.
Sep 08, 2008
Les is always straitforward, and reasonably priced. They give a fair estimate for how long something will take. They have ordered things in for me ahead of time, knowing I'll be there the next day. Les has helped me refute what a dealer repair shop claimed was the problem (I only went to them because of the warranty! Les actually fixed it for me.) I don't think I've ever liked a mechanic as much as this one.

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