WCD Garage

  • 4.8 of 5 stars
8 reviews

44 W Main St, Northborough, MA 01532, us

(508) 709-0442

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Website URL: 

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Hours
 
Specialties
Specializes in Air Conditioning work
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.4/5
They complete the work in a timely manner
4.7/5
They respond well when they screw something up
4.8/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
4.5/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.4/5
The shop is located in a safe neighborhood
4.8/5
The hours of operation are convenient for customers
4.4/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.9/5
Nov 06, 2011
Nov 06, 2011
Aug 15, 2005
Having used their services for the past 30 some years, they are the best. Road service is available and reasonable.
Aug 15, 2005
  • N/A
Having used their services for the past 30 years or so, they have been just great. the best.
Aug 16, 2005
I cannot say enough good things about this place. Paul Desrosiers, owner, is a great mechanic, businessman and citizen. He has been working at and now running WCD since he was in high school. Unlike many places, they will never fix something that doesn't need fixing, they will only charge you the number of hours they actually work on your car (not the "book" rate as is allowed) and they do excellent work which they stand behind. They are creative and will take apart and fix up hard to replace or ridiculously expensive parts, that don't need to be new. They helped us keep our 1986 Chevy Nova (Corolla in a thin disguise) running for >270,000 miles, still getting 35+ mpg. And they take great care of customers. When my son was on the way to pickup a date for a Senior Ball, the powerwindow on his old car got stuck down and it was starting to pour. He pulled into WCD and said "Help!" Paul quickly got the window up and said "Have fun and don't put the window down!" I have pulled in there countless times for a quick "Tell me if these symptoms are serious or can wait for an appt?" He has given me all kinds of 5 min advice and service (tighten that connection, top off that brake fluid). Note: I am a woman and WCD has lots of female and elderly customers. Everyone is treated with respect and honesty and given as much explanation and detail as they want. If you live anywhere near Northborough, this is the place for any work to be done on your car. Paul and his team are the best!
Nov 07, 2011
Oct 22, 2009
They are not on public transportation but always give me a ride to work and will pick me up. I leave the cars all day, so don't really know if they do the work in a timely manner. So far as I can tell they haven't screwed anything up. I've used them for 5 years or so for two cars and recently started taking a company car there. I really like that I can believe what they tell me about the cars, and they don't push extra work, but do tell me if something is not safe.
Jun 25, 2011
I have taken the family fleet to WCD for the past 25 years - flats, alignment, broken springs (and that was just one son) as well as lights that come on, tune ups, starters, clutches (that was the princess) timing belts - everything to keep 3 to 6 vehicles running. Prices are reasonable for the service (ok - I should have been a mechanic) but they don't charge for what they don't do - and if they mess up, they fix it without issues. Can't say enough about them!

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