Automotive Technology & Trans

  • 4.2 of 5 stars
3 reviews

737 Boston Rd, North Reading, MA 01821, us

(978) 671-0133

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
4.3/5
Their repair price is reasonable
3.5/5
They complete the work in a timely manner
4.7/5
They respond well when they screw something up
3.0/5
They take the time to explain the problems and necessary repairs
4.7/5
They treat male and female customers in the same manner
4.5/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
3.0/5
The shop is located in a safe neighborhood
4.7/5
The hours of operation are convenient for customers
3.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
2.0/5
May 10, 2000
I took a car that I was considering buying from a private owner to Anthony and they did a terrific job assessing the condition of the car and likely repairs and put it all in context. I recommend them for pre-purchase inspections. Also, the shop was immaculate.
Aug 29, 2000
They have installed three alternators in an 84 Sentra in the last 15 months. The first one failed in a week-they blamed it on a poor part and replaced it for free, getting the replacement from their supplier under warranty. 15 months later the second one failed. They again blamed it on a poor part but charged full price for the repair, saying the part was beyond its 1 year warranty. In both cases in which they charged, the charge was $195 for the part (vs. a quote of $110 from a Nissan dealer) which included a $45 (30%) markup. After the third installation, I suggeated he invest some of his profit into getting a customer to come back, but he (Tony)refused.
Nov 14, 2009
I've been a satisfied customer of Tony's for 10+ years. He does great work, his prices are very fair, and he is trustworthy. He goes out of his way to be helpful. Recently, my car broke down while I was on vacation with my family. I called Tony from the side of the highway to ask him what I should do. He diagnosed the problem over the phone and suggested a quick fix that got me to my destination where I found a local mechanic to make the repair. Tony saved my vacation! -Very Happy Customer Andover, MA

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