Sutton Street Service

  • 2.6 of 5 stars
7 reviews

200 Sutton St, North Andover, MA 01845, us

(978) 688-4332

Email: 

Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
3.0/5
They are competent
3.4/5
Their repair price is reasonable
2.9/5
They complete the work in a timely manner
3.0/5
They respond well when they screw something up
2.8/5
They take the time to explain the problems and necessary repairs
3.0/5
They treat male and female customers in the same manner
3.0/5
They are always honest
3.0/5
I would use this mechanic again
1.0/5
I would recommend this mechanic to others
1.0/5
They fix the problem the first time
3.1/5
The shop is located in a safe neighborhood
4.6/5
The hours of operation are convenient for customers
4.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Oct 12, 1998
They were kind enough to send a boquet of flowers when my daughter was born. (So that's where the repair costs go....) No boats in the lot, even though the Merrimack River is practically in their back lot.
Jan 08, 2002
Been here many times, a little pricey but the work is generally good. Gets the cars in and out quickly. Only one bad experience, when they screwed up didn't charge me for the correction but where defensive and gave me hell.
Nov 07, 2011
May 24, 2006
Chip is excellent and honest. You always know what to expect!
Nov 07, 2011
Nov 07, 2011
Dec 08, 2011
  • Cathoryn
Double-charges for parts & service. Cost of Parts: Google "1999 Nissan Maxima alternator" Select Google Shopping (on LHS menu) Result: $117.95 Free shipping http://AutoPartsWareho... 4 1/2 stars 10,959 reviews (way more customers than Sutton St!) Sutton charged $279. Hours of Labor: YouTube "Replacing an alternator in your vehicle" or "Alternator Replacement" 1/2 hour job. Sutton charged $188 (nearly 2 hours) Ripoff!

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