Kiser Automotive

  • 4.2 of 5 stars
5 reviews

162 Reservoir St, Needham, MA 02494, us

(781) 444-2620

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Transmission work
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Loaners
No
Notes
 
They are always honest
4.5/5
They are competent
4.8/5
Their repair price is reasonable
3.5/5
They complete the work in a timely manner
3.8/5
They respond well when they screw something up
4.5/5
They take the time to explain the problems and necessary repairs
4.3/5
They treat male and female customers in the same manner
4.3/5
They are always honest
4.5/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
4.5/5
The hours of operation are convenient for customers
4.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.0/5
Jul 23, 1999
I found thtSteve and the people he has working for him are extremely competent and Ican't say enough about the type of service. One time I brought my car in to find that Steve was on vacation,(feeling alittle apprehensive about leaving it without him being there) I left it anyway,after doing errands with my wife all morning at lunch time, I got a call telling me that my car was done which was a day ahead of time.
Jan 10, 2000
He's been a really great mechanic. I'm a 24 y/o woman who needs to rely on the integrity of my mechanic to keep myself from being duped. He's been fantastic, he's looked at my car without charging me, and always wants to save me a buck or 2 if he can.
May 24, 2001
I found Kiser Automotive only because it is near my work. They are not the cheapest but they take the time and trouble to figure out what is wrong, and how to fix it right. I use them for routine maintenance as well as major repairs. They stand behind what they do ( Not only as they waive good-bye)
Nov 07, 2011
  • N/A
May 17, 2011
I have used them on and off for years and have come to the conclusion that I won't go back. The last few times, the repairs all seem to take a few days even if the jobs are simple; they say they have to wait for parts, but several days for common parts? Also, I expect some savings when going to an independent than a dealer, and I have done a bit of price comparison, and they seem to be no less and sometimes MORE expensive. Sometimes they'll try a fix, put in a part, problem still there, replace another part, have to pay for both even though the first part was fine.

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