Boyd's Auto Service

  • 5.0 of 5 stars
6 reviews

78 N Main St, Natick, MA 01760, us

(508) 653-5200

Email: 

Website URL: 

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Hours
 
Specialties
Happily gives binding estimates
Guarantees all work for at least 12 months or 12000 miles
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.8/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.4/5
Nov 16, 2006
The owner took the time to explain what was wrong with my car. Gave me a ride to work and called me as soon as the car was done. Shop very clean and well run.
May 11, 2006
The shop was very clean. The owner always nice and clean cut. Always professional. Got my car done on time and even made sure I was at work on time. Love this place.
May 11, 2006
Great place! Clean! Work done on time, very reasonable rates.
Feb 24, 2009
An HONEST and HONORABLE Mechanic I bought a 1999 Mercury Villager from Eric Boyd the owner of Boyd's Auto Service Natick MA. We did not know each other and I payed cash for the car. I had purchased it for my daughter April. She lives in N.H. I had the car checked out at a local Midas and the car drove fine all the way up to N.H. On the third day 2-19-09(Now she had only driven it a day) she calls me to tell me the engine is reviving out of control and she just barely made it home. She is of course very upset I tell her I will make some phone call and find out where we stand legally and then I will call Eric. I found out we had no legal recourse what so ever. I called Eric and told him what had happened with the car. His response was, if you can get the car back down to me I will take care of the car. I don't know what has happened, and I am under no legal obligation but it has only been three day and I take pride in my business and in my reputation. I had the car towed that evening and he call me the next day early afternoon an the car was all set. I realize and so does he that this is how honest caring people handle things, but we all know that it doesn't happen this way very often and because of that Eric stands out in a crowd and I want people to know that about him. I know as a woman I am always looking for a mechanic that I can trust. So I hope he gets lots of business as a result of this story. I hope this story gets out, because its such a positive and great story and we all hear to much that isn't. This is my way of Thanking him because my daughter and I would have been in a really tough spot otherwise. So Thank You Eric we both wish you much wealth and a good and healthy life.
Jan 13, 2009
I was recommended to this garage by both this site and another mechanic that only works on high end foreign cars. I found Eric to be knowledgeable, friendly and patient. I explained what my car was acting like, my diagnosis and my solution. He went all 'mechanic' on me and made way too much sense. I brought my car in, he fixed it, called me, explained exactly what he did to my car and lo and behold....it was fixed and at a price several hundred dollars lower than I had anticipated. I would recommend Boyd's Auto Service to anybody and everybody.
Apr 02, 2009
My wife and I have been going to Boyd's for over a year now. I actually started going to Boyd's because another local mechanic screwed up on a repair and cost me an additional $200. Eric is really friendly and personable. He's been very fair to us, his quotes are accurate, he's trouble-shooted problems over the phone for us, and he's squeezed us into his shop for last-minute emergencies. He subscribes to online services that help him more accurately diagnose problems, and he has a great network to help him source all the parts you need quickly. I never thought I'd say it, but he's actually a mechanic that we trust with our cars. He takes great pride in his work, and it shows. If you're looking for an oil change, an opinion on a problem you've noticed, or a new mechanic, give Boyd's a try.

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