LBJ Independent Honda/Acura Specialists

  • 4.3 of 5 stars
8 reviews

165 Tremont St, Melrose, MA 02176, us

(781) 712-1225

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Website URL: 

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Hours
 
Specialties
Specializes in Transmission work
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Loaners
No
Notes
 
They are always honest
4.5/5
They are competent
4.5/5
Their repair price is reasonable
3.6/5
They complete the work in a timely manner
4.5/5
They respond well when they screw something up
4.0/5
They take the time to explain the problems and necessary repairs
4.8/5
They treat male and female customers in the same manner
4.5/5
They are always honest
4.5/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
4.8/5
The hours of operation are convenient for customers
4.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.6/5
Apr 21, 2000
The shop goes out of its way to solve customer's problems regarding giving rides, scheduling appointments, suppling rentals. LBJ can always fix my car and if a problem comes back they will fix it immediately, no questions asked. I wish they had a waiting room. LD
Nov 07, 2011
Feb 19, 2002
I've taken my Accord to these guys a number of times. I like to do all the work on my car myself, but house and kids have made life busier, so my car self-maintenance has suffered. At first I was skeptical because their prices are not the lowest I can find. However, as time went on, this skeptizism was replaced with respect. I'm probably the most annoying customer because I always want to talk tech stuff so Rick has to put one of their mechanics on the phone. The mechanic has always been happy to talk about what he found, and why he thinks their suggested remedy is the right thing. Also, with my 10+ year old car, they recommend using aftermarket parts, but they seem very stringent about their parts supplier. They are always happy to order the Honda OEM stuff, but it's $$$. On a several occasions I have bought parts from a third party, and they have installed them for me. All of the work that they've done has been top notch. The only times when their work didn't solve the problem was when *I told them what I wanted them to do* because I thought I knew what was wrong, rather than allowing them to diagnose the problem!
Jan 22, 2006
Barry always comes in high compared to other shops, check around and compare, you will see I am right, He also tries to pressures you into buying his oil change package,by charging way to much for a single oil change like forty dollars for a 20 dollar oil change. The mechanic Dan does good work, and the service writer Rick is very competent.
Nov 07, 2011
Sep 09, 2006
Barry & co. took loving care of my '89 Honda Civic until my recent upgrade to a '99 Subaru Outback Sport (for the AWD and ground clearance). My main hesitation in making the purchase was having to find a new mechanic. It was so nice to be able to bring my car to such a competent, honest, professional shop. The staff is extremely courteous and never gave me the condescending treatment some shops give women. I recommend them highly and will miss them terribly!
Nov 25, 2009
Brought my CRV there for the first time for repairs, very pleased with the service and competence. Qualified, honest and experienced - with loaner cars to boot. Will be a return customer.
Nov 07, 2010
We have been going to LBJ for many years with a few different Hondas. They have been great. Highly competent. Honest. Timely. Loaner car if you prearrange. Highly recommended!!

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