Libbey's Auto Repair

  • 4.8 of 5 stars
5 reviews

134 Mystic Ave, Medford, MA 02155, us

(781) 396-9131

Email: 

Website URL: 

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Hours
 
Specialties
Happily gives binding estimates
Road tests vehicles when appropriate
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
4.8/5
Their repair price is reasonable
4.8/5
They complete the work in a timely manner
4.4/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.5/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Mar 16, 2007
Couldn't agree more with the other comments. If bob can't fix it, he will tell you, or if it needs the dealership's help, he will tell you that, too. Been a small family run business for probably 50 years, his dad started it long ago. Made a reputation for honesty and fair prices, and his son, Bob, does it, too. Right on the bus line to Sullivan Square - Orange Line. Worked on my cars, my brother's cars, and even my dad's cars. If he can't mend it, he won't bend it. lol.
Feb 11, 2007
Bob Libbey is a miracle. If I hadn't met him for myself, I wouldn't believe he exists. Extremely competent, honest, and most importantly extremely reasonably priced. He didn't even laugh at me after he ran a diagnostic only to determine my check engine light was on b/c of a loose gas cap...well maybe a little bit. Great guy, great service. The shop is set back and a little hard to find. It isn't very close to the T, but there is an Enterprise car rental down the street and I'm sure there are buses.
Nov 14, 2008
I had a car inspected previous to buying it. Bob Libbey explained everything carefully - and was more picky than I was! Great service, great price, great work!
Jul 07, 2010
The owner is a very honest person. He gives very good advice, especially for people who are trying to keep an older car going (he may give great advice to new car owners, too, we just haven't been in that situation yet). Highly recommend this shop!
Jan 06, 2011
My daughter's Jeep overheated and she took it to Libbey's. They gave her an estimate along with an explanation of what happened and what it needed. When she picked it up, they explained what they did, she said, "so even I could understand it." Happy Dad from 600 miles away.

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