Paul's Foreign Auto

  • 4.9 of 5 stars
14 reviews

149 Ferry St, Malden, MA 02148, us

(781) 397-9020

Email: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
4.9/5
Their repair price is reasonable
4.9/5
They complete the work in a timely manner
4.8/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.8/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.8/5
The shop is located in a safe neighborhood
4.8/5
The hours of operation are convenient for customers
4.6/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.6/5
Sep 29, 1998
Paul Ferry owns his own shop in Malden and he is extremely honest, hard-working and never overcharges. My family has been going to Paul's for the past several years and we've never had a problem or a complaint (other than I feel he undercharges me sometimes). How honest is Paul? A few years ago I sold Paul my Chevy Cavalier stations wagon (with several oil leaks and 20% body rot) for $50 and a few oil changes. I thought I got a great deal. Almost a year later my sister was at Paul's getting some work done and he handed my sister $50 and told her it was mine. He fixed up the car and sold it for more than he expected so that was my half of the sale. My sister told him that we would never had known what happen to the car, but he insisted. I moved to New York City in December of '96 and took my car with me. Whenever I need work done, I take a day off from work and drive the 4 hours just to see Paul. Why? Becuase he's honest and I trust him.
May 07, 2002
I discovered Paul thru cartalk and when I went there I thought I needed a new transmission. He easily could have convinced me of this but instead he advised me to change the filter and the car is running. He charged a very reasonable 95 for the job and I had it the same day.
Sep 02, 2004
Paul is a great mechanic. I found out about him through cartalk.com. He is extremely trustworthy. Most of the times he is able to get the car back in the same day and if he can't he is up front and tells you. He is one of the best mechanics I been to.
May 05, 2005
My car had a brake failure and I had it towed to Paul's one afternoon. He had a very reasonable estimate for me the same afternoon and the brakes were repaired by 10AM the following morning. Overall, an excellent experience!
Apr 18, 2006
I recently left the Malden area and I was sorry to lose such a good mechanic. Paul was personable, honest, fair and worked hard to keep prices down. I would strongly recommend him to anyone in need of a good mechanic. The shop is in a safe neighborhood and is a 15 minute walk to the Malden Center orange line T stop.
Sep 26, 2007
After reading the reviews here on cartalk.com I decided to go to Paul's for my first brake job on my 2004 Mazda 6. When I dropped it off at 8am, Paul was there to check in the car and answer any questions. He was very informative about what it might take and how long. After that one of his guys even gave me a ride to the Malden Center T!! Later in the morning he gave me a call with the price and said it would be done by the end of the day. In that time he also did an oil change, mounted a new tire, and even plugged another one that he found a hole in without me even asking. I picked it up at 5:30 and everything was great. Overall, I was very pleased. There were no surprises, the price was good, and he went above and beyond on several levels. He also takes all major credit cards which was nice, because my last mechanic didn't take Discover or AMEX. He passed my standards so I plan to make Paul's Foreign Auto my new mechanic!
Oct 13, 2007
I needed the rotors and pads replaced in my 2005 Saturn Ion. The dealer was going to charge me $575, which was more than a little excessive. After reading reviews, I came to Paul's and he quoted me a price hundreds lower and stuck with it. I dropped it off in the early evening and was able to pick it up the next day after work (he actually called when it was ready but I couldn't leave that early). It's a bit of a hike near the Malden Center T stop, but not bad at all. Paul was honest with me and treated me with respect. I will definitely return should I need repairs again!
Dec 22, 2007
Paul has serviced our Camry for four years including major repairs(eg.,timing belt, brakes, tune up)as well as routine work. He has always been direct, efficient, reasonable and does explain what he is doing and why.
Jul 19, 2010
Paul is a very honest, friendly person. He test drove a prospective car we purchased, giving the dealership a list of things to look at before we bought it, and saving us money. He has even told us when work did not need to be done or could wait.
Jul 19, 2010
Without a doubt, Paul Ferri is one of the most honest, competent, intelligent, reasonable, and friendly car mechanics (and human beings) I've ever had the pleasure to know. He bends over backwards to honor any and all pormised he makes. And, whenever I've had an expensive part break, Paul was always completely willing to locate and install much less expensive used parts whenever it made sense to do so. On very rare occasions, Paul did not complete the repair on time, or fix it correctly the very first time. However, in nearly all cases, the problem was due to circumstances entirely beyond his control. Indeed, my only real gripe is that I wish Paul's repair facility was open on Saturdays. And, considering the many faults of the numerous other car mechanics I've used in the past, Paul is the absolutely the best. I heartly recommend him to everyone.

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