Tommy's Auto Service,

  • 5.0 of 5 stars
1 reviews

3 C Street, Lowell, MA 01851-4207, us

(978) 453-1864

Email: 

Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Jul 12, 2008
The is an old family business. Steve, Tommy's son, runs things in the shop most of the time. I learned about this business from a friend who had a beater van he needed to keep running, and found out that Spinney had welded some parts in the suspension to keep this van on the road. Cost almost nothing, and Blake was delighted. I've taken my vehicles there for about 12 or 13 years now. They will save you money by telling you when something is fine and doesn't need to be changed, and also check on things to be sure you don't neglect something. They did the head gasket on the minivan, they've done brakes, exhausts, tune ups, fixed flats, etc. They sent out my transmission, but they do have the tranny fluid replacement machine. They've worked on my Dodge and Plymouth minivans, My Chevy truck, my Honda Civic. They usually can get my car in for an oil change same day I call. Heavier work I call ahead. He is the only mechanic I've ever dealt with, with whom my wife could talk. No stupid talking down to her, he tells her straight and explains anything she (or I) don't understand. I've had guys want to talk only to me, or dumb stuff down, but never from Steve. They could have more open hours, but it is a small shop, and Steve needs to have a life.

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