Jim's Truck & Auto Repair Incorporated

  • 4.9 of 5 stars
4 reviews

252 Coolidge St, Hudson, MA 01749, us

(978) 562-0088

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Brakes and Mufflers
Specializes in Radiator work
Reminds you when routine maintenance is needed
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
4.8/5
Their repair price is reasonable
4.8/5
They complete the work in a timely manner
4.8/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
4.8/5
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.8/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Apr 19, 2006
I know all the "agree strongly's" may seem over the top but this place deserves every one of them. I was new to area 8 years ago and looking for a reliable guy for my aging vehicles. My wife suggested we try Jim's and I've never gone anywhere else. He's easily located at junction of Rte 495 and Rte 62. Always straightforward and honest with you regarding what has to be done, about how much it will cost, and how long it will take. Of course no one can be 100% correct on estimates or time but when your dealing with a guy like Jim you just know your not getting taken for a ride. I called the other day inquiring about my truck that was brought in on an emergency basis for a new brake line. His wife Nancy, who runs the office, said it had been crazy that week and Jim had not been able to get to it yet. After quickly saying something about needing the truck next week I hung up and started to make alternate arrangments. Wouldn't you know that Monday morning I get a call from Nancy saying the truck is ready- Jim stayed late on Friday to help me out. Just 1 small example of the level of service I've come to expect and enjoy from Jim's. I'm so glad my wife made that suggestion so long ago.
May 20, 2005
They helped me out of a jam when my brakes failed. Their pricing was great, they were competent and responded very quickly. The van was finished in 2 hours after the start. I can not suggest them enough. sjd
Jul 20, 2005
Our car broke down on the highway and they were just off the exit. We went over to see if they could help. They said they were busy but called around for us. Once we realized that they were willing to call around we knew they were the folks we wanted to work on our vehicle. We asked if they wanted the work and they fit us in and we recieved our car the next business day. They were great and we would do business with them again. Their address is: 252 Coolidge st. Hudson MA 01749
Jun 08, 2012
  • hixxter
Jim was recommended to us about five years ago, when our other "great" mechanic closed up shop. "Honest" is the best word to describe Jim. The best example is when we took a car to him years ago and asked him to change the brake pads, as the mileage would dictate that they should be replaced. A few hours later, Jim called us saying, "Is there something going on that made you want the brake pads replaced?" I explained the mileage and he told us the repair did not need done. I could name a number of times that he has done similar things. There have been times that my "check engine" or another light has come on. Jim tells me to stop by and let him check it out - never a charge. He knows that I'll be back if he tells me something needs fixed. He also takes the time to truly explain what he did to the car, and how it all works. You'll see the part he took off the car, and he'll explain why he did it. His rates are reasonable and he and Nancy treat you like valuable customers. I think Nancy once said to me, "We can cheat you once. You'll never be back." How true is that? We primarily took two cars to Jim: a Dodge Magnum that got to just around 250,000 miles and I'm still driving a Toyota with 228,000 miles on it. Still going strong. Because he is a "one man show" you may wait a few days to get the car into him - but it is worth the wait.

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