Seven Sisters Auto

  • 5.0 of 5 stars
2 reviews

125 Elm St, Hatfield, MA 01038, us

(413) 247-5077

Email: 

Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
N/A
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
1.0/5
Jan 07, 2009
This is a very unique shop and unexpectedly enjoyable to visit. The first thing I was impressed with was the transparency of their operation; if you hang around for the repair you will likely find yourself under the lift getting a first-hand look at the work. The honesty and dedication to doing the job right at a fair price have been unmatched in my experience. My first repair experience with them (diagnosing the CE light) might have led me to post a dramatically different appraisal of the shop, since I needed to have the car in three times to get it corrected, but Jake's commitment to help me understand what the issues were was really, really exceptional and sincere. I eagerly recommend this shop to my friends and will therefore do the same for thousands of strangers.
Dec 14, 2009
I've been going to Seven Sisters even before they were Seven Sisters. Their service has always been honest and straight to the point. I did find out afterwards when I brought my car in for a potential repair that the problem was not what they had thought, but it won't stop me from going back for future repairs/maintenance. They won't jerk you around about price, problems, and will try to help explain what's up with your heap to keep you on the road.

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