Banner Automotive

  • 5.0 of 5 stars
2 reviews

11 Maple St, Hatfield, MA 01038, us

(413) 349-9960

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Specializes in Radiator work
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
N/A
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
N/A
Dec 12, 2006
Chris at Banner always cheerfully explains to me what broke and how it should work when it's not broken, and the consequences of different levels of repair. He's even saved damaged parts so I can see what that noise was. He is willing to call junkyards to find used parts, and suggest cheap, common-sense fixes when they work as well as the dealer's advice. He recognized my car when I hadn't been there for a year, and now that I've moved I miss having his shop up the road when I need it.
Nov 07, 2011

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