Five Star Shell

  • 5.0 of 5 stars
3 reviews

1808 Washington Street, Hanover, MA 02339, us

(781) 826-2365

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Website URL: 

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Hours
 
Specialties
Specializes in Brakes and Mufflers
Specializes in Radiator work
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.3/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
1.0/5
Mar 31, 2007
They have been taking care of my family's cars for years. Regular customers are remembered and cost is spared whenever possible. The owner has even lent my mother his personal vehicle on some occasions. When my car was making a noise that it magically stopped making as soon as I took it in. Ghassan (owner) drove my car for a day or so until he heard the noise. It was fixed the next day. Every person I've referred has received excellent service. I live in Cambridge and feel the drive to Hanover is well worth it for excellent and loyal customer service.
May 30, 2011
These guys are great! We happened on them a few years ago looking for an inspection sticker. Not only did we get that done promptly, but they repaired a nagging electrical problem that neither we nor the dealer could figure out (dealer solution: a wiring harness for $mucho). In less than a day and for $50! Bye bye dealer. I'm counting on them to keep my '95 Trooper running forever. Only issue: when they disagree with me about the source of a problem, they're always right. Hard on my ego.
Nov 07, 2011

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