Steve's Auto Repair

  • 5.0 of 5 stars
3 reviews

79 State Rd, Great Barrington, MA 01230, us

(413) 528-9833

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.7/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.7/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
3.7/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.3/5
Jun 18, 2002
They have for myself and others provided repairs at more reasonable rates than other garages, and when other garages have recommended work that I questioned, they gave honest opinions that could saved me work on my car and money.
Sep 04, 2010
They seem to go out of thier way to help make your experience as painless as possible.
Sep 04, 2010
I have a 93 Honda Civic I bought used. (one previous owner) The air conditioner died this summer. I'm kinda new to town, but I've used them before, so I asked if they do AC. They do. They looked it over, quoted an estimate, then called back to say they could get it cheaper from Honda. Then the fun began. The part came in and didn't fit. Thought it was just a mix up, but the next one didn't fit either. Meanwhile, this was the hottest weeks of the summer. Finally, the mechanic used the part number rather than my car's VIN. Turns out my 93 has a 94 AC. Don't know if Honda did it, or the previous owner who did a lot of work on the car, and had a friend who is a certified Honda mechanic. Anyway . . . Steve''s was friendly, helpful, and stuck with the job till it was done. Oh. And when they do an oil change, they always check all the fluid levels as part of the service.

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