Toms Auto Center & House Of Tires

  • 5.0 of 5 stars
1 reviews

73 Essex Ave, Gloucester, MA 01930, us

(978) 548-6755

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Keeps track of your cars repair history for you
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.0/5
Sep 03, 2010
While vacationing in Gloucester, MA, app. 800 miles from home, we experienced a broken rear axle on our '02 Ford F150. The folks at Tom's forced us into what was obviously a VERY busy schedule and had us on our way within 48 hours. The price charged was fair, and, given the circumstances, unexpected. They treated us with humor and compassion at all times, and, to top it all off, have sent US a thank you card! Too bad that they are so far from home for we would be customers for life!

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